LEGAL EX+ strives to provide quality service to its clients but in the unlikely event that you have a complaint regarding the service you receive then you must, in the first instance, write to LEGAL EX+ addressing your complaint to the Complaints Manager at the office address or telephone provided above.

LEGAL EX+ endeavours to handle all complaints expeditiously and in accordance with the rules prescribed by the Financial Services Authority.

Please note that you have the right to complain direct to the Financial Ombudsman Service (www.financial-ombudsman.org.uk) in the event that your complaint is not resolved by LEGAL EX+ to your satisfaction.